resume

Christopher Perry

9909 N Lombard St

Portland Oregon 97203

(971)373-0099

Summery Of Qualifications

15+ Years of customer service/hospitality/sales experience
Detail oriented and highly organized
Enthusiastic self starter
Capable of multitasking and keeping a cool head when the pressure is on
Academically trained in traditional art
Proficient in Adobe Photoshop and Illustrator, Clip Studio Paint, Procreate, Coral Painter and serviceable in Mudbox and zBrush

Professional Experience -

AT&T Gresham Station/Gresham

Assistant Store Manager April 2021-Present

Sales: Driving sales at a location level by implementing expectations into the culture built around growth and customer service.
Social Media Management: Creation and management of all location level social media accounts for company promotional use and marketing.
Coach/Team Leader: Developing team members through coaching and accountability, setting goals and identifying gaps in execution. Coaching to success and helping Retail Sale Consultants realize their potential.
Brand Management: Creating promotional signage and collateral that is both on brand with AT&T corporate standards and unique to my location.
Scheduling: Building and maintaining an operational sales schedule for 10+ full time employees.
Inventory: Managing bi-monthly inventory counts and handling of adjustment reports.

AT&T Clackamas Town Center/Portland City Center

Retail Sales Consultant May 2016-April 2018/ Aug 2019-May 2021

Sales: Building sales solutions for the individual needs while meeting/exceeding sales goals through suggestive selling and product knowledge.
Product Knowledge: Up to date proficiency with a variety of telecommunications technologies and familiarity with product functions, allowing for individual trouble shooting assessments while meeting the needs of the customer.
Customer Service: Finding solutions for numerous customer concerns regarding billing matters or coverage related issues.
Handling of Accounts: Well versed in the usage of the OPUS network system for processing account transaction for customers while adhering to FCC regulations.

Verizon Wireless Gresham Station

Solutions Specialists April 2018-April 2019

Sales: Building sales solutions for the individual needs while meeting/exceeding sales goals through suggestive selling and product knowledge.
Product Knowledge: Up to date proficiency with a variety of telecommunications technologies and familiarity with product functions, allowing for individual trouble shooting assessments while meeting the needs of the customer.
Customer Service: Finding solutions for numerous customer concerns regarding billing matters or coverage related issues.
Handling of Accounts: Well versed in the usage of the POS network system for processing account transaction for customers while adhering to FCC regulations.

Nordstrom Inc. Clackamas Town Center

Asst Manager of (Women’s/Men’s Shoes) Oct 2015-May 2016

Leadership: Leading a diverse group of sales associates of over 20 individuals on two separate teams from vastly different walks of life.
Driving Business: Setting volume goals and helping my teams achieve them while inspiring excellence in the workplace and maintaining industry leading customer service on a 3.3 million dollar sales floor
Customer Outreach: Developing and maintaining strong relationships with our clients to generate repeat business.
Event Planning: Coordinating special vendor events(trunk shows/ look-book launches etc.)
Inventory/Stock Management: Maintaining acute awareness of current stock on hand and inventory through communication with buying offices to ensure customer satisfaction with readily available merchandise.

Nordstrom Inc. Portland Oregon

Sales Associate/Customer Service Rep (Salon/Designer Shoes) Aug 2014-Oct 2015

Customer Relations: A history of exceeding employer expectations, including requested personal assistance. Enjoy talking to people and establishing a long-term, loyal customer base.
Solutions Selling Strategies: Use selling skills to identify customer’s needs, overcome objections, and build relationships to continue future selling opportunities.
Directive Selling: Adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings.
Stock: Monitored inventory, assisted with tracking, stocking and returns.

TopherPerryArt.com Portland, Or

Freelance Artist/Illustrator Feb 2013-Present

Flexibility and versatility: Production of graphic/fine art and illustrations for both personal and business purposes in a variety of mediums including digital and traditional.
Self promotion: Seeking out and maintaining professional relationships with a variety of client demographics.
Time management: Creating and keeping a self maintained schedule by managing workflow in a timely manner.

Courtyard Marriott Portland

Valet/Front Desk Agent Aug 2012-Jan 2013

Front line guest interaction: Acting as the ambassador of the hotel by leaving a strong impression with the guest as they enter and setting the tone for the rest of their stay
Responsibility of personal property: Gaining and keeping the trust of each guest as they leave their vehicles and personal information in the properties care.
Guest satisfaction: Ensuring that each guest leaves the property with the utmost satisfaction.

Marriott Renaissance Seattle

Valet/Front Desk Agent May 2011-Jun 2012

Guest Relations: Literally being the first and last person a guest interacts with on property, bookending their experience with excellent service.
Valet: Efficiently and safely parking and retrieving a guest vehicle while keeping a cool head and maintaining a strong sense of customer service.
Front Desk Agent: Meeting and satisfying guest satisfaction despite house occupancy, maintaining both a personal and professional relationship with each guest and custom tailoring service to each guest as an individual while upholding a compony standard

Nordstrom Inc. Spokane/Seattle, Wa

Sales Associate/Customer Service Rep (Ladies Shoes) July 2005-Mar 2011

Pacesetter: (Awarded 2006) -Earnings in the top 10% of the company sales volume nation wide.
Customer Relations: a history of exceeding employer expectations, including requested personal assistance. Enjoy talking to people and establishing a long-term, loyal customer base.
Solutions Selling Strategies: use selling skills to identify customer’s needs, overcome objections, and build relationships to continue future selling opportunities.
Directive Selling: adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings.

Thomas Hammer Coffee Spokane, Wa

Barista Jun 2003-Jun2005

Remained customer focused while providing prompt and reliable coffee service.
Performed cash handling and cash register functions in an accurate and consistent manner.
Completed opening and closing store functions, including end of day reports.

Macy’s Spokane, Wa

Visual Merchandiser Jul 2001-May 2003

Displayed merchandizing of promotional events, window designs, dress forms, etc.
Designed, planned and implemented events in the store
Tracked visual merchandize to ensure timely arrival and correct delivery

Education

Academy of Art University (BFA) Visual Development 2023(currently enrolled)

Spokane Falls Community College: (CFA) Fine Arts 2002